Action three: Inspect the speaker grilles for obstructions because of Filth or debris. If current, cleanse them meticulously.

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Step 1: Make sure the charging scenario is thoroughly run and that any protective films are actually removed from the earbuds.

If you knowledge a significant deviation within the anticipated battery lifestyle, the products may very well be faulty. In these kinds of instances, be sure to Speak to us to rearrange a substitute at your earliest advantage.

If these ways don't solve The problem, the earbuds could possibly be faulty. Remember to return them to us to get a substitution immediately.

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Observe: This function cannot be used In case the charging circumstance’s battery is very low. If the situation’s indicator gentle is red, charge it until eventually the battery amount reaches medium or substantial just before trying to activate the lighting results.

Stage two: Clean up the charging ports on the two the earbuds and the case to remove any debris That may interfere With all the connection.

Stage 3: Test charging the case with an alternate charger and cable. If the situation however will not cost, it can be done that the situation by itself is defective. Be sure to send it to us and prepare the substitute as soon as Possible.

Step two: Transform your place to check for potential interference, or examination the earbuds with a distinct phone to rule out Bluetooth sign troubles.

Move 1: Make sure the facility adapter and USB Type-C cable are securely related. Phase two: Make an effort to charge a distinct product utilizing the exact same charger and cable. If the opposite machine also fails to cost, The difficulty can be While using the charger or cable, and They could have to get replaced.

Stage one: Make certain your cellphone will not be muted or established to a reduced volume. Raise the mobile phone's volume if required, then adjust the earbuds' quantity.

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